Shipping policy

Delivery within the United States

Lester Roderick currently ships within the United States. International delivery is not available at this time.

Each garment is prepared with care and shipped fully insured. Shipping is included in the price of your garment. All packages require a signature upon delivery.

Made-to-order timelines

Every Lester Roderick piece is made to order to the measurements confirmed in your contract. Please allow approximately 8–10 months for production and delivery. We recommend beginning the appointment process at least 12 months before your wedding.

Your anticipated timeline will be discussed during your consultation and confirmed in your proposal and contract. Your piece will not be dispatched until the final payment has been received.

Fabric study boxes

Your virtual consultation fee includes a fabric study box and its shipping. The box is mailed before your appointment so you can explore the collection’s fabrics during our conversation.

The atelier will coordinate shipment and appointment scheduling with you after your consultation fee has been paid. Please provide a complete and accurate shipping address at checkout and arrange for someone to be available to sign for the package.

For in-person appointments, fabric swatches are provided during your visit.

Dispatch and delivery

When your package is dispatched, the atelier will provide tracking information so you can follow its delivery.

All packages, including fabric study boxes, require a signature upon delivery. Please choose a shipping address where someone will be available to receive and sign for your shipment.

Transit estimates begin after dispatch and are separate from the time required to prepare or produce your order. If a delay affects your anticipated dispatch date, the atelier will contact you with an update.

Shipping addresses and changes

Please ensure that your shipping address is complete and accurate. If your address changes while your piece is in production, contact the atelier at studio@lesterroderick.com as soon as possible.

Address changes requested after dispatch may not be possible. If a delivery needs to be redirected, please contact us so we can review the available options.

Delayed, missing, or damaged deliveries

If your shipment appears delayed or missing, please contact studio@lesterroderick.com so the atelier can investigate with the shipping provider.

Please inspect your piece upon arrival. If it arrives damaged, contact us promptly with your order details, photographs, and a description of the concern. Please retain the packaging while we review the matter and guide you through the next steps.

Returns and exchanges

Every Lester Roderick piece is made to order, and all sales are final. For details about cancellations, postponed weddings, appointment fees, and exceptions, please review our Refund Policy.